There is nothing to fear when ordering a web site review because usability site audits are intended to make sure you own and operate a successful web site. Think of it like owning a car. If we own an automobile, we are expected to maintain it. Every year we take it into an auto shop to be inspected. If the inspection shows your vehicle is not working where, by law or safety principles it should be, it will not be returned to you to drive unless it is repaired. Your web site usability inspection will not hold onto your web site, of course, but if… Continue Reading Why Do I Need A Web Site Usability Audit?Read More →

The Process

You just had a web site redesign? Is it meeting your expectations? You are not sure if you need a new web site.  Same question. Is it meeting your expectations? Do you know what you want your web site to do? What do you expect from me and how can I help? I can’t tell you in five minutes how to increase conversions because your website is unique.  When you hire Kim Krause Berg for any type of usability service, you get two people for the price of one – an advocate for your web site visitors and expert advice and feedback on your plans.… Continue Reading What is your UX plan?Read More →